Refund Policy - Baba Bazar

Last Updated: 12 August 2025

At Baba Bazar, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer easy returns and refunds under the following conditions.

1. Eligibility for Return

You may request a return within 7 days of receiving your order.

The product must be unused, unwashed, and in its original packaging with all tags attached.

Proof of purchase (order confirmation email or invoice) is required.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

Undergarments & socks

Personal care & beauty products

Customized or personalized items

Perishable goods (e.g., food items)

Products bought during clearance or flash sales (unless defective)

3. Refund Process

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed within 5–7 business days to your original payment method.

For Cash on Delivery (COD) orders, refunds will be made via bank transfer or store credit.

4. Damaged or Defective Items

If you receive a damaged or defective product:

Report the issue to us within 48 hours of delivery by emailing photos/videos of the defect to [Your Email].

We will arrange a free replacement or a full refund.

5. Exchange Policy

Exchanges are subject to stock availability.

If your requested exchange item is unavailable, we will issue a refund or store credit.

6. Return Shipping Costs

If the return is due to an error on our part (wrong item, defective product), we will cover the return shipping cost.

If the return is for any other reason (change of mind, wrong size ordered), the customer will bear the return shipping cost.

7. How to Request a Return

Contact our support team at [Your Email] or [Your Phone].

Provide your order number, reason for return, and any supporting images if applicable.

We will guide you through the return process and arrange pickup or drop-off.

8. Contact Us

If you have any questions about our Refund & Return Policy, please contact:
📧 bababazarofficial@gmail.com
📞 +92 370 382 2202