Service Policy - Baba Bazar
Last Updated: 12 August 2025
This Service Policy outlines how Baba Bazar provides products and services to its customers via bababazar.pk. By using our website, you agree to follow this policy in addition to our Terms of Use and Refund Policy.
1. Scope of Services
Baba Bazar operates as an online marketplace offering clothing, electronics, home essentials, and accessories.
All products are sourced from trusted suppliers to ensure quality and authenticity.
We reserve the right to add, modify, or remove products from our catalog at any time without prior notice.
2. Order Processing
Orders are processed within 24–48 hours of payment confirmation (excluding Sundays and public holidays).
Customers will receive an Order Confirmation Email/SMS upon successful order placement.
In case of stock unavailability, customers will be notified and offered a replacement or refund.
3. Delivery Service
We offer nationwide delivery across Pakistan through trusted courier partners.
Estimated delivery timelines:
Major Cities: 2–4 business days
Other Areas: 4–7 business days
Delays may occur due to courier issues, weather conditions, or other factors beyond our control.
4. Payment Terms
We accept the following payment methods:
Cash on Delivery (COD)
Bank Transfer
Debit/Credit Card (where applicable)
Orders placed through COD will be collected by the delivery agent at the time of delivery.
5. Return & Exchange Service
Products may be returned or exchanged within 7 days of delivery, provided they are unused, in original packaging, and meet our Refund & Return Policy.
Customers must contact our Customer Support before initiating any return.
6. Customer Support Service
Our support team is available to assist with:
Order tracking
Product inquiries
Returns & exchanges
Complaints or service feedback
📧 Email: bababazarofficial@gmail.com
đź“ž Phone: +92 370 382 2202
📱 WhatsApp: +92 370 382 2202
Hours: Mon–Sat, 9:00 AM – 7:00 PM
7. Service Limitations
Baba Bazar is not liable for delays caused by courier companies, natural disasters, strikes, or other force majeure events.
We reserve the right to refuse service to customers who repeatedly violate our policies.
8. Policy Updates
We may revise this Service Policy at any time. Updates will be posted on bababazar.pk with a new “Last Updated” date.